False advertising
When they sell you the subscription, it sounds great, there are Prime deals and they tell you that you will receive discount vouchers in your wallet on their app. I wanted to book and I see that I hav…
When they sell you the subscription, it sounds great, there are Prime deals and they tell you that you will receive discount vouchers in your wallet on their app. I wanted to book and I see that I have one 10% voucher with a promo code for any hotel booking. I go to book, I enter the promo code, and it says code does not exist. I call customer service and they tell me I have to fill out a claim form. On May 30, 2026, I filled out the form. Today is June 8, 2026, and still no answer. So I decide to call. I have one person pass me to another person and then to another, and these people ask me for my name, first name, email address, and the subject of my claim every single time. After 30 minute…