Last updated: 3 April 2026
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service, and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Words with an initial capital letter have meanings defined under the following conditions. The following definitions have the same meaning regardless of whether they appear in singular or plural form.
For the purposes of this Privacy Policy:
When using our service, we may collect the following categories of personal data:
Usage Data is collected automatically when using the Service through a third-party tool, Google Analytics.
Usage data may include information such as your device's Internet protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access the service by or through a mobile device, we may automatically collect certain information, including but not limited to the type of mobile device you use, the unique ID of your mobile device, the IP address of your mobile device, your operating system, the type of mobile internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends every time you visit our service or when you access the service by or through a mobile device.
The Company lets you create an account and sign in to use the Service through Facebook and Google.
If you choose to register on Avygeo via your Facebook or Google account, we may collect personal data already associated with your account, such as your name, email address, profile picture, activities or contact list.
You may also have the option to share additional information with the Company through your account. If you choose to provide such information and personal data, during registration or otherwise, you authorise the company to use, share and store it in a manner consistent with this Privacy Policy.
We use cookies and similar tracking technologies to track activity on our service and store certain information. The tracking technologies used include beacons and scripts to collect and track information and to improve and analyse Our Service. The technologies we use may include:
Cookies may be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you log off, while session cookies are deleted as soon as you close your web browser.
We use both session and persistent cookies for the purposes described below:
You have several ways to manage cookies.
You can disable these cookies at any time. Your browser can also be configured to notify you when cookies are placed on your computer and ask whether to accept them. You may accept or refuse cookies on a case-by-case basis, or refuse them altogether once and for all.
Please note that your settings may change the conditions under which you access our services that rely on cookies.
If your browser is configured to refuse all cookies, you will not be able to log in, publish content, access your private inbox, track the donations you generate, etc. To manage cookies as closely as possible to your preferences, we invite you to configure your browser according to the purposes of cookies as described above.
The configuration of each browser is different. It is described in your browser's help menu:
You can manage your cookies via cookie management platforms provided by advertising professionals.
More information about cookies on the CNIL website (French data protection authority).
The Company may use Personal Data for the following purposes. In accordance with the GDPR (article 6), each processing operation relies on a specific legal basis:
The Company only retains your personal data for as long as necessary for the purposes for which it was collected. The applicable retention periods are as follows:
Beyond these periods, your data is irreversibly deleted or anonymised. We may retain certain data longer when the law requires it (tax obligations, ongoing litigation).
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.
In certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests from public authorities (e.g. a court or government body).
The Company may disclose your personal data in the good-faith belief that such action is necessary to:
Your personal data may be processed by the following subprocessors, strictly within the purposes described above:
These subprocessors contractually commit to processing your data in accordance with our instructions and the GDPR. No other third party has access to your data, except where required by law.
Some of our subprocessors (Cloudflare, Google, Meta) are established in the United States. These transfers are governed by:
Your data hosted with OVH stays on servers located in France.
The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
In accordance with the General Data Protection Regulation (GDPR) and the amended French Data Protection Act, you have the following rights:
You can exercise these rights by editing or deleting your profile online, or by contacting us at .
You also have the right to lodge a complaint with the CNIL (the French data protection authority).
Our service is not directed at anyone under the age of 15 (in accordance with article 7-1 of the French Data Protection Act, which sets digital consent in France at 15 years old). We do not knowingly collect personally identifiable information from anyone under 15. If you are a parent or guardian and you know that your child has provided us with personal data, please contact us. If we learn that we have collected personal data from anyone under 15 without verification of parental consent, we take steps to remove that information from our servers.
If we need to rely on consent as the legal basis for processing your information and your country requires the consent of a parent, we may require your parent's consent before collecting and using that information.
Our service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party site or service.
When you fill out the quote request form for a custom trip (for example a custom safari in Tanzania), we collect certain personal information:
This data is used only to forward your request to our local partner, an agency specialised in organising custom trips. This transmission is necessary so that the agency can get back to you and propose a personalised offer, in line with your request.
The legal basis for this processing is your consent, which you give by filling out and sending the form (in accordance with article 6.1.a of the GDPR).
Our partner commits to comply with the applicable regulations on personal data protection and to use your information only in the context of your quote request. No other commercial use or transfer to third parties is performed.
In accordance with the law, you can at any time exercise your rights of access, rectification, erasure, restriction, objection and portability of your data. To do so, simply write to us at: .
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will notify you by email and/or a prominent notice on Our Service before the change takes effect, and we will update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, you can contact us by email at .
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