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Recent publications
Major delay, very poorly handled
36-hour delay on a Toulouse to New York flight, all because of 2 hours of fog in Frankfurt... Zero crisis management, they just packed people together in Frankfurt and let it happen. The employees wer…
36-hour delay on a Toulouse to New York flight, all because of 2 hours of fog in Frankfurt... Zero crisis management, they just packed people together in Frankfurt and let it happen. The employees were unpleasant, haughty, and even laughing in front of travelers who had spent 8 hours in line that day with children... Just barely an apology after the fact, and they clearly didn't mean it. On the plane, nothing to report, the service wasn't great, and the planes (747) are outdated. Review imported on 11/04/2020 from our old site Voyage-Net.com
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