12Go, a multimodal online booking platform
It started as a simple way to sell train and bus tickets in Thailand online. That was the vision of Alexey Abolmasov when he founded 12Go in 2013 in Singapore, with its primary operations office located in Bangkok. In a country like Thailand, where the rail network is extensive and bus travel is a daily reality, the concept was an immediate success. The company grew rapidly, moving beyond just trains and buses to cover all types of transport. It evolved into a comprehensive booking platform where you can compare and book tickets for trains, buses, ferries, and flights, alongside reservations for vans, taxis, day trips, and rental cars.
Asia as its primary base
This reach extends across all countries in Southeast Asia (Thailand, Laos, Cambodia, Malaysia, Vietnam, etc.) and, more recently, to neighboring regions including China, India, Japan, Sri Lanka, and Australia. 12Go is so established within the ASEAN region that it has become an essential tool for anyone traveling through Asia, where it operates under the name 12Go Asia.
However, Asia is not the only focus for this startup. Today, it offers services in other parts of the globe, including the United States and Europe, covering a total of more than 20 countries worldwide.
An intuitive platform with many advantages
In terms of usability, 12Go is widely considered a top-tier tool for trip planning because it is easy to use, fast, secure, and offers competitive pricing along with 24/7 professional customer service.
Regardless of your destination, 12Go consolidates all available transport options for your route in just a few minutes, all on one single website. For travelers who are undecided, the recommended section and reviews from other users help simplify the decision-making process.
It removes the stress of coordinating complex itineraries. By using this platform, you benefit from competitive rates, promotional offers, and reasonable service fees. You can also pay online securely using a variety of payment methods, including Mastercard, Visa, and PayPal.
Finally, a mobile app is available so travelers can manage their bookings from anywhere.
I tested the 12Go app on the advice of other travelers during a trip to Southeast Asia. I needed to book trains in Vietnam, buses in Cambodia, and buses in Thailand. Every time, the booking process felt simple. The schedules are reliable, the prices are clear, and I did not have any trouble during my trips. In my opinion, it is an essential travel companion for this continent.