When the top online travel agency in the Netherlands moves into the French market...

As the leader in Dutch online travel, the Travix group decided to expand into France by launching the BudgetAir.fr brand on March 1, 2011, acting as a service provider for the travel sector. The company, easily spotted by its signature green and purple branding, acts as an intermediary between the traveler and their chosen service provider. Despite what the name suggests, the offerings go beyond just airfare. You can also book rental cars, hotel rooms, and vacation packages. These are just a few of the services available through BudgetAir.fr.

Simplicity as a strategy for the French market...

The brand focuses on one core principle: simplicity. You place your order online, and BudgetAir.fr handles the rest by surfacing the best available rates based on your search criteria. By entering your departure city, destination, and travel dates, you can compare airfare from over 800 major and low-cost airlines flying to more than 9000 destinations worldwide, or browse over 120,000 hotel rooms across more than 12,500 locations.

It is difficult to make it any simpler, especially since a French-speaking customer service team is available 7 days a week to help you find and book your trip.

This straightforward booking process provides clear value. On top of that, the company offers tips for finding low-cost flights and charges no booking fees for any car or hotel reservation.

The Airline Ticket Guarantee as a competitive edge...

To round out its appeal, BudgetAir.fr offers one final advantage: the Airline Ticket Guarantee. For 6.50 EUR (about $7.10) per ticket, you can purchase coverage that protects you against the potential bankruptcy of the airline you are scheduled to fly with.

Discover all offers
https://www.budgetair.fr
Voir le site

Reviews of BudgetAir.fr

Summary of 4 reviews
2.8/5
Average rating
+2 recs +4 -2 Score weighted by contributor expertise level: a recommendation from a level 3 member counts as 3.
Total recs

Average ratings by criterion

Customer service
1.5/5
Reliability
2.3/5
Value for money
3/5

Convenient for low cost flights

Handy site that even lets you compare and book tickets on low cost airlines like Ryanair. That is not the case on every site.

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Airport tax and passenger fee refund

I was unable to use my plane ticket and take my flight for health reasons after buying it on the website budgetair.fr. I requested a refund of the airport tax (QW) and the passenger fee (QX), which must be returned in accordance with the provisions of Article L. 224-66 of the Consumer Code.

service-public.fr/particuliers/vosdroits/F32396

service-public.fr/particuliers/vosdroits/R46269

The website budgetair.fr is refusing after several follow-ups.
This is a dishonest practice! budgetair.fr, which belongs to the travix.com group, are thieves!

32
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Cheap last-minute tickets

For a last-minute trip, I checked quite a few sites for a plane ticket. I found the best deal on BudgetAir. The flight went off without any particular issues.

29
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Watch out for extra fees

Hello, just one piece of advice: read the terms and conditions of your bookings very carefully. Unpleasant people on the phone, high service fees, strange cancellations, paying 7 euros just for the ability to pay (yes, you read that right), cancellation fees, etc.
Avis importé le 04/11/2020 depuis notre ancien site Voyage-Net.com

27
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