Quality at a low price

Founded in 2004 and based in El Prat de Llobregat near Barcelona, Vueling is to Spain what EasyJet is to the United Kingdom, specifically a low-cost airline.

Low price does not necessarily mean a budget carrier with fewer services or less comfort. In fact, contrary to expectations, the airline considered the fourth largest low-cost airline in Europe behind Ryanair, EasyJet, and Norwegian is known for the quality of its service and flights. Its motto, "always better and with less," centers on focusing on what is actually important to the traveler while using fewer resources to keep costs down for the customer.

The numbers support this commitment. With 34.5 million passengers in 2019, 218,028 flights, and 2.4 billion euros (about 2.6 billion USD) in revenue that same year before the Covid-19 pandemic, Vueling has demonstrated its value to a growing customer base. The airline offers flights to more than 140 destinations in Europe, Africa, and the Middle East through its 22 bases, including 8 outside of Spain.

To manage this, the company operates a fleet of 121 Airbus aircraft with an average age of 7.3 years.

Beyond just flights

Vueling does not stop at flights. It also offers customers hotel booking services, car rentals, and a loyalty program called Vueling Club. This allows passengers to accumulate points and earn various benefits, alongside the ability to book tickets online and manage special flight-related requests.

Discover all offers
https://www.vueling.com/fr
Voir le site

Reviews of Vueling

Summary of 10 reviews
3.3/5
Average rating
-1 rec +6 -7 Score weighted by contributor expertise level: a recommendation from a level 3 member counts as 3.
Total recs

Average ratings by criterion

Customer service
3.1/5
Reliability
3/5
Value for money
3.9/5

True low cost

I traveled with Vueling once and you can clearly tell it is true low cost.
The comfort on board is pretty average and if you want to drink or eat something, everything costs extra.
On the other hand, my flight went well: no delays and no problems with the luggage.
Decent for a cheap flight.

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The "nice" low-cost side of Iberia

I have only had good experiences with Vueling, with an on-board service level almost equivalent to that of Air France. Nothing to complain about regarding flight punctuality or the cleanliness of the planes.

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Very satisfied

Great airline! Flights on time, friendly staff, new planes... and candy when you arrive ;) see ya

Review imported on 11/04/2020 from our old site Voyage-Net.com

4
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Positive review

I've traveled several times from Paris to Spain with Vueling. The planes are new, or at least they look that way both inside and out. The onboard staff is nice and friendly. I can confirm the candies before landing, it's a nice touch lol! Important, the planes are on time, the prices are attractive, and above all they depart from Roissy, where I live nearby. Import review from 11/04/2020 from our old site Voyage-Net.com

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Vueling, not bad, but watch out for hidden costs

Hello,

I just tried Vueling for a Paris to Barcelona trip, and overall, I have a positive opinion of the airline.

The pros:
- The round trip cost me €137, which is a good price.
- Indeed, departure from Roissy CDG, and arrival at Barcelona El Prat (the airport closest to Barcelona).
- lol, the little tangy red candy I chose at the end of the flight wasn't bad.
- Staff was actually pretty friendly.
- Pretty punctual, though there was a slight delay on the return.

The cons:
- Watch out for hidden costs: the moment I started my search on their website, the initial price displayed was €90. But actually, by adding €7.50 in credit card payment fees, €20 to check a bag, plus a few little taxes that came out of nowhere, I ended up paying €137. This price is still decent, but hey, you still have to be suspicious of the prices advertised by this company. And on board the flight, everything you consume, except for the candy offered at the end, costs money. The sandwich plus drink combo costs nearly €7. But that is becoming more and more common with low-cost airlines.

Review imported on 11/04/2020 from our old site Voyage-Net.com
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Always delayed on flights

For your info, I took Vueling for 6 months to make regular round trips between Paris and Barcelona... and this airline is NEVER on time. 8 times out of 10, they had a delay between 30 minutes and 2.5 hours, and one time, the flight was canceled!!!
When a delay or cancellation problem happens, there is NO support, just a counter with 2 people for 250 travelers and a phone line that takes 1 hour to receive info about its own flight cancellations.
The price is indeed very low and that is why we take them. But that is where it ends! Review imported on 11/04/2020 from our old site Voyage-Net.com

2
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Smooth experience

Used them last spring for a round trip to Barcelona. Perfect, from the very complete and practical website to the smooth flight with arrival at Barcelona airport, so not too far from the city center. Very affordable rates on the Marrakech-Barcelona route. Review imported on 11/04/2020 from our old site Voyage-Net.com

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The best low-cost airline in Europe

I think this is the best low-cost airline in Europe!! It is a shame that for now the destinations are only for Spain.ValerieReview imported on 11/04/2020 from our old site Voyage-Net.com

3
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Flight time moved up and missed my flight

VERY VERY NEGATIVE. They moved the flight time up to around 7:00 AM, even though we were supposed to show up around 1:00 PM. We didn't receive any information from them about this change, and obviously when we got to the airport there was nothing we could do, since our trip was only supposed to last 4 days and the next flight wasn't until 2 days later.... No commercial offer for compensation. We lost everything. They just told us that we should have checked the schedule beforehand. But we had sent them an email the week before to ask if everything was okay, and they had told us yes. If you can help us with ways to get a refund or compensation, we are all ears, because we lost everything. We feel like we were robbed.

Review imported on 11/04/2020 from our old site Voyage-Net.com

2
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Vueling review Lyon to Barcelona

I am writing this so that future potential customers do not get ripped off like I did! A friend and I left Lyon on August 2nd for a flight to Barcelona that was supposed to last 1 hour. First of all, when we arrived to check our bags, there was about a 2 hour wait. Once we finally reached the front, they announced a 2.5 hour delay. We went to the boarding area, but the gate wasn't even open for us to sit down, and then they announced another 4 hour delay. All the shops were closed, we were all stuck in the boarding area, and we went to demand our rights from the manager who didn't do much, aside from calling our hotel where we were supposed to arrive by midnight at the latest, which was now impossible to meet. After more than 4.5 hours of delays, we finally boarded with empty stomachs. Everyone was starving and tried to eat on the plane, but when it was our turn, they told us there was nothing left! And the trouble was only just beginning. At 1:00 am, we finally arrived in Barcelona. We asked the airline to file a claim, and they told us they couldn't do anything. A few days later, while on vacation near Tarragona, we were supposed to reconfirm our flight 3 days in advance or our reservation would be canceled. We couldn't go to the Barcelona airport, which was a 1.5 hour drive away, so we asked our relatives back in France to handle it. And then, shock, for a flight used by many French people, the customer service agents spoke either Catalan or English (and English is a very strong word for it!!!). Plus, we absolutely needed a number to reconfirm that we didn't have because govoyages hadn't provided it. Finally, after THREE HOURS spent on the phone and several emails sent, our relatives finally managed to reconfirm. Needless to say, the stress caused and the expenses incurred for this reconfirmation which should have been simple made us promise one thing: VUELING, NEVER again! >:( Take easyjet, it is the same price for much better service....Avis importé le 04/11/2020 depuis notre ancien site Voyage-Net.com
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