The Booking.com of the Asian market
Founded in 2017, Trip.com occupies the same space in the Asian market that Booking.com holds in the West. It is one of the largest online travel agencies in China, offering hotel bookings alongside flights, train tickets, car rentals, and excursions. These services operate under the umbrella of its parent company, Trip.com Group (publicly traded on the NASDAQ since 2003) and are managed by Travel Singapore Pte. Ltd., a Singapore-based entity of Trip.com Group.
Beyond Asia and onto the global stage
While Trip.com is a household name across Asia, the platform has successfully expanded well beyond its home territory. It has seen rapid international growth in recent years. The website is now available in more than 40 countries and more than 20 languages, drawing over 13 million visitors per month.
A formidable competitor with deep roots
The brand owes much of its success to the extensive networks it has cultivated throughout the hospitality, aviation, and rail industries.
Its massive inventory allows the company to offer travelers a selection of more than 1.4 million hotels across 200 countries and regions. Customers can book these stays through a secure online platform or by contacting customer support, which remains available 24/7.
In the aviation sector, the Trip.com network covers more than 2 million flight routes connecting more than 5000 cities worldwide.
When it comes to rail travel, partnerships with major national operators like SNCF, Trenitalia, Italo, Deutsche Bahn, and Renfe are a significant advantage. These agreements allow Trip.com to provide train tickets throughout Europe at official schedules and prices.
The car rental service is equally robust, as Trip.com works with major global brands including Avis, Sixt, Hertz, and Enterprise.
All these services are tied together by a loyalty program. The more you book, the more Trip Coins you accumulate, which can then be applied as discounts toward future reservations.