What to know about ITA Airways, the new Italian airline

A young airline with global reach

ITA Airways, an acronym for Italia Trasporto Aereo, was founded in October 2020 to succeed the former national carrier Alitalia. Created by the Italian government, the airline aims to provide modern, efficient, and sustainable air travel while serving as a flag carrier for Italy on the international stage. Its headquarters are in Rome, and it primarily operates flights out of Rome Fiumicino and Milan Linate.

The airline was designed to provide high quality service and a refreshed passenger experience, while inheriting a portion of Alitalia’s assets to maintain Italy’s aviation legacy.

A modern fleet and diverse network

The carrier offers domestic, European, and intercontinental flights to various destinations in the Americas, Asia, and Africa. ITA Airways operates a modern fleet consisting primarily of Airbus A319, A320, A330, and A350 aircraft. These planes were selected for their fuel efficiency and passenger comfort.

ITA Airways focuses on frequent schedules for domestic routes, making travel between major Italian cities easier, while also prioritizing long haul flights to attract international travelers.

The competitive advantages of ITA Airways

ITA Airways prioritizes an improved customer experience alongside values like innovation, sustainability, and national identity. Its key strengths include:

  • A modern fleet that reduces CO2 emissions.
  • A focus on cabin comfort.
  • A personalized offer with various service classes.

The airline’s mission is to strengthen its international footprint while consolidating its domestic and European network. It also maintains a focus on environmental commitments, with a clear goal of sustainable fleet modernization.

A vision for the future

As a relatively new operator, ITA Airways has clear ambitions to become a benchmark in international air travel. By leveraging quality service, a modern fleet, and an eco-conscious strategy, the airline aims to embody the renewal of the Italian aviation sector. Its ongoing development is intended to meet the needs of a demanding client base, whether domestic or international.

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https://www.ita-airways.com
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Reviews of ITA Airways

Summary of 2 reviews
2.5/5
Average rating
-8 recs +0 -8 Score weighted by contributor expertise level: a recommendation from a level 3 member counts as 3.
Total recs

Average ratings by criterion

Customer service
2/5
Reliability
2/5
Value for money
2.5/5

Expensive, uncomfortable, and not always reliable

I took this airline twice to get to Rome. I chose it mainly because the flight times worked for me. Despite a little delay, I didn't run into any specific trouble, but the price remains expensive for the quality of service. The seats aren't very comfortable, the plane models are old, and the staff isn't always pleasant. It stays convenient for getting to Rome. However, I prefer Transavia or EasyJet if possible, as they are more reliable. For long-haul flights, I have no desire to try the experience at all. Two of my friends ended up with their luggage in sorry shape.

7
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Not on time

This airline is not punctual, and long flights are not great.

6
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