Une marque centenaire au rayonnement mondial…

Quand on parle de grands loueurs automobiles, difficile de ne pas citer la marque Sixt qui a vu le jour en Allemagne il y a plus d’un siècle, alors même que l’industrie automobile était balbutiante et à l’orée des deux grandes guerres mondiales qui n’auront pas raison d’elle comme le prouvera son histoire…

Une histoire qui commence notamment à Munich, en 1912, lorsque Martin Sixt s’appuie sur sa modeste flotte de trois automobiles pour créer une société de location de voitures : l’enseigne Sixt. Malgré des confiscations de ses véhicules par l’armée allemande pendant les deux guerres mondiales qui suivirent, l’entreprise saura prospérer jusque dans les années 1990 avant d’entamer une fulgurante expansion à l’international pour devenir le géant que l’on connaît tous actuellement.

La marque occupe notamment la première place sur son marché domestique, l’Allemagne, mais également chez ses voisins, la Suisse et l’Autriche, sans parler de son positionnement de leader sur la scène mondiale : Sixt est aujourd’hui implantée dans plus de 100 pays à travers le globe, avec plus de 2200 agences dans le monde, dont 1500 en Europe et 200 en France !

Une marque ayant plusieurs cordes à son arc…

Autant dire, une véritable multinationale qui a notamment su se faire une place dans ce monde très concurrentiel de la location de voitures en comptant sur plusieurs facteurs :

  • une gamme complète et variée de véhicules de location : petites voitures, berlines familiales, cabriolets, 4x4, minibus, pick-ups, voitures de luxe, voitures de sport, véhicules électriques…
  • une qualité de service : flotte de véhicules neufs (en moyenne six mois d’ancienneté), services et équipements modernes et innovants (système Connected Drive, Bluetooth, GPS…), premier acheteur de véhicules BMW au monde…
  • une présence sur tous les créneaux : location aux particuliers et solutions pour les entreprises, location de véhicules de tourisme et d’utilitaires, voitures de luxe avec chauffeur, services de déménagement, location de voitures pour un mariage, leasing…

Ceci est bien entendu une liste non exhaustive des différentes prestations que propose la marque qui ne vise qu’un seul objectif : devenir un acteur complet de la mobilité.

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Avis sur Sixt

J'ajoute mon avis
Résumé des 6 avis
4.5/5
Note moyenne
+25
Recos totales

Notes moyennes par critère

Service client
4.8/5
Fiabilité
4.7/5
Qualité/prix
4/5

No issues

I have used this rental company only once and the experience was very satisfying. The employees were all very professional, and I was not pushed into extra purchases like can happen with other rental agencies. Everything went well. The service is convenient and well managed.

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Top notch cars and service

Used this service several times, in different branches and different countries. Never disappointed. The agents are professional and courteous, the cars are always spotless, I get free upgrades when the model I booked isn't available, and there are never any shady charges on my security deposit.

14
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A bit pricey but super professional

I have used this service several times and never had any issues. The staff is courteous and the cars are spotless (I have been upgraded for free several times). Many locations offer 24/7 returns with a drop-off parking lot and a key box. There is no in-person inspection when you return the vehicle outside of business hours, but they have never tried to squeeze extra money out of me.
The only downside is the price, which is quite high.

10
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Reliable agency with lots of options

I have had the opportunity to rent a car from Sixt several times, and I have always been satisfied with my experience. The agents are always polite and helpful, and they are very professional.

The booking and rental process is simple and fast. It is possible to book a car online or by phone. Once you are there, picking up the vehicle is done quickly and without any issues.

The car I rented was always in good condition and well maintained.

9
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High prices but top notch customer service

This is clearly not the cheapest agency. It is pretty easy to find better deals on the internet.
On the other hand, the customer service is really top notch. The welcome at the branch is super courteous, they take you to your vehicle, or they bring it to you. They explain its quirks if needed. The check-in is done calmly. In many branches, you can return the vehicle outside of opening hours with a box to drop off the keys. You receive the check-out report by email. As a side note, I returned a vehicle with a few scrapes on the fender, and I was worried about an abusive charge of several hundred euros (I have heard so many stories like that), but nothing happened!
Like Bill, I have been upgraded on several occasions.
In short, for long trips, if you want peace of mind, I recommend Sixt.

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Great customer service

I have rented cars from Sixt several times, both in France and abroad. In general, it has always gone well.

One time, they tried to charge me for an extra day. I returned the car to the agency parking lot at a time when the staff was no longer working, and I left my keys in a drop box. I do not know why (a technical glitch), but my return was recorded the next day. Fortunately, we had taken a photo of the parking ticket left under the windshield. At first, it was an unpleasant surprise, but the good news is that one email exchange, with the photo as proof, was enough to fix the situation.

It has also happened that I was upgraded at no extra cost because the vehicle I reserved was not available.

In short, I feel pretty confident with Sixt. You just need to remember to photograph the parking ticket when you return the car without handing the keys over in person.

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